top of page

Help

  • Can I try NanoISG before purchasing?
    Yes, you can register and use it for free for 30 days. If you are satisfied, you can continue to use your account by making your payment. And we are sure you will be satisfied 😇
  • Is installation required to use NanoISG?
    Nano ISG is a cloud-based platform. You can start using it as a member without any installation required. You can access your accounts from anywhere that has an internet connection.
  • Where can I start using NanoISG?
    You must fill in the necessary preliminary information on the become a member page. Then you should complete the confirmation section and fill in the information about your company. If the payment process is successful after completing these transactions, your registration will be completed and you will be directed to the main page of the application. 🚧
  • Can I upgrade the storage?
    We provide 2 GB disk space for each company. If you wish, you can upgrade this space by paying an additional fee. For this, you can see the packages by clicking on the storage icon after logging in to the application.
  • Can I close my Nano ISG membership?
    Yes, you can close your membership at any time. Closing will be done automatically 30 days after the end of use. You can continue to use Nano OHS until the end of this period.❤️
  • Can NanoISG Personnel Access My Account?
    No, we don't. Your privacy is very important to us. Our staff cannot access your account and the data you enter. In the event of a technical or systemic failure, authorized personnel access your data for support purposes upon the access permission you provide from the “Company Information” page. You manage the opening and closing of the access permission from your account. In addition, all data is kept encrypted in the server environment.
  • Where and How is My Data Stored?
    Data security and privacy is an important issue for us as a web-based service provider. We work with AWS (Amazon Web Service) for data storage and backup as well as security and configuration services of servers. AWS is a company that provides services with the latest technology at the highest security standards. Daily backups of your data are made against possible technical problems and these backups are stored for 2 weeks. Since your data is kept in a cloud-based environment, you can access your information stored on the application via a different computer, tablet or smartphone in case your computer is stolen, broken or crashed and you will not experience data loss.
bottom of page